Our Insights

The prediction as early as 2019 has transpired, with the latest statistics (01 April 2021-30 June 2021) showing there are 40,973 registered GPs (1) to service a population of around 25,825,438.  Those figures equate to one GP per approximately 630,000 people across rural, remote, and metropolitan areas of Australia.    Compare this to 12 months previous where there...Read More

Designing for both the patients and staff in facilities providing healthcare services has evidently evolved over the years. There are many factors to consider when designing a medical facility. From the emergence of new technology to patient experience, patients feel at ease when they are vulnerable, whilst designing to enhance infection control. Human-Centred Design (HCD)...Read More

Have you ever felt overwhelmed with the hospital signages when you went for your appointment? Or found yourself walking in circles to find the consulting room? You are not alone.  According to Richard Matyear’s article from “The human cost of hospital navigation issues”, 30% of first-time visitors get confused and lost in hospitals due to the...Read More

The next big thing is coming to healthcare design and that is the introduction of concierge desks to work alongside the main reception space in your clinic. According to Best Upon Request, hospital concierge can help raise satisfaction scores, streamline patient flow, elevate clinical efficacy, and decrease clinician burnout. To determine if this might work for your...Read More

Based on the World Health Organisation, around 466 million people worldwide have disabling hearing loss and the numbers are estimated to grow by 2050 with over 900 million people. The interior design demands for hearing loss is not as observable as spaces for blindness or mobility reduction. The requirements are more subtle when it comes...Read More

Patients are now doing more than just bemoan a lack of “bedside manner” from their practitioners.  They are now voting with their feet and seek a healthcare professional that meets their emotional AND physical needs. This means you owe it to your practice to get on board! What does “culture” even mean in a medical...Read More