Frequently Asked Questions (FAQ)

We answer your medical fitout questions

How can we help you?

Take a look at our Frequently Asked Questions (FAQs) below to see if your question has been asked before or ask a new question

About Us

What size and type of projects do you do?

Interite Healthcare Interiors specialises in projects in a variety of project types and sizes, from large day hospitals and aged care facilities to compact dental clinics, specialist consulting suites and medical clinics.

Whilst we don’t limit our project intake based on size, we are pragmatic enough to understand our processes may not align with every client or circumstance. In general, if your project needs are between 200-2000 square meters, Interite offers the best value and project methodology in the market.

Our Process

What are your terms and conditions of contract ?

You can view our terms here.

Does Interite use Australian Standards Contracts?

The simple answer is yes, dependant on the size of the project.

Will Interite build from external designs?

No, sorry. We only build from our own plans as our internal quality management systems are used to make assessments and maintain accountability. Essentially, should there be any mistakes, it should be our job to fix it.

Can Interite just do the design for me?

Sorry, we are a design and construction firm and we manage projects from end-to-end.

What does a ‘turnkey fitout company’ mean?

As a Turnkey Design and Construction company, Interite looks after your project from the vision and strategy phases right through to final construction.

Can you help me find a property?

The simple answer is yes. View our ASAP property service

Do you meet out of normal business hours?

Yes, we understand your time is valuable and your busy schedule is why we offer meetings outside of normal business hours.

What is your ASAP property service?

Interite’s ASAP property services helps clients find their perfect location without the hassle. Our Property Services team will Align, Search, Assess and Present properties which perfectly suit your needs and budget.

Best of all, your intentions are kept private from your current landlord until it is time to move, protecting your interests.

What is you project methodology?

View our project methodology here.

How long does a project generally take?

The specific project timeline will depend on the complexity and scope, however, in general terms, the design phase will be between 4-6 weeks, the approvals, contract and procurement phases should take between 4-6 weeks and the construction phase will also take between 4-6 weeks.

Having said that, we have done projects from anywhere between 4 weeks to 2 years! It all depends on your individual circumstances.

Do Interite take on national projects?

Yes we do. See here for more information.

Your Project

What authority approvals are required?

Depending on the type, you may require building approval (BA) and development approval (DA) for your project.

You may also require approval from the tenancy manager or building owner and consider the current zoning and whether any rezoning application needs to be made.

Lastly, it’s imperative you meet your occupancy requirements as well as the Licensing and Accreditation Regulatory Unit (LARU) requirements.

All this running around can be complicated and time-consuming. As specialists in this complex industry, Interite has the connections and experience to handle all of these authority approvals on your behalf to remove the stress and let you focus on your core business.

What if I receive a cheaper quote?

The old adage ‘you get what you pay for’ is certainly true in design and construct. Although some quotes may look cheaper up front, it’s critical to understand what is included in that price and what is not. The most common mistake people make is signing up for a cheap price and then getting stung with variations for items they thought were included.

At Interite Healthcare, our AWC project planning and costing tool has been designed by our team and with input from industry experts to accurately assess your needs and provide pricing which can be relied upon.

Interite is committed to providing a holistic price which covers all expected works and ensures any variations are minimised.

If you do have a particular project budget in mind, lets us know so we can recommend the most appropriate course of action based on that figure.

What is the most important first step in coming up with a project quote?

Before you do anything or commit any funds, we encourage you to invest in your project through our Vision & Strategy meeting which is a free, no-obligation session with our experts to get to the heart of your project and understand what you want to achieve. This conversation helps set the course and reduces mistakes and changes down the track.

When should I get Interite Healthcare Interiors  involved in my project?

Yesterday! Yes that’s right, the sooner the better. With over 63% of the value of your project ‘spent’ before and during the design phase, the need to get us involved early on is critical to saving you time and money.

How much does a project cost?

When it comes to cost, every project, just like every practice, is unique. However, projects generally fall into the below scale:

Scale – D&C of healthcare / medical clinic Cost per square m2
Simple $750-$1,000
Budget $1,000 – $1,250
Benchmark $1,250 – $1,500
Complex $1,500 – $2,000

For more detailed information relating to your proposed facility, contact us or use our Calculating Tool to gain a more accurate estimate.

What are the design requirements for a healthcare facility?

When designing a medical clinic or healthcare facility there are strict design regulations that need to be adhered to in order to secure certification.

Interite’s team of professional designers are extremely cognisant of these regulations and will ensure your obligations in relation to design compliance has been thoroughly covered.

What type of acoustic or sound annuity do I need to consider for my clinic?

Noise and privacy are critical considerations which are sometimes overlooked in planning stages.

However. these considerations are vital and should be guided by those who are regularly exposed to these issues and involved in designing the most appropriate solutions to counter them. See our acoustics eBook for more information.

How do I know what’s going on during the construction phase?

We understand how important it is to feel informed. That’s why our project team engages in weekly PCG (‘Project Control Group’) meetings with all stakeholders providing status reports and reporting issued to the client to make sure we’re all on the same page.

What you need to know before starting out

What are variations?

Variations are goods and services over and above your agreed contract scope. For example, you may wish to add something into your contract like external signage. This is completely achievable, however as it wasn’t in the original scope of works, it would be handled as a variation.

Does Interite Healthcare provide furniture and equipment?

Interite has a long history in the industry and a strong network of supplier contacts so we can assist with almost anything. However, specialist equipment may be more cost-effective to self-source.

How long has Interite been established?

Interite was founded in 1985 and is currently in its third generation of family ownership.

If Interite is a fitout specialist, does that mean you can’t do external works?

Interite is a registered builder and is experienced and capable to facilitate a variety of building requirements, including exterior works.

Does Interite have experience in heritage buildings?

Yes, we sure do, and we can help you to make sense of this often complex issue.

Does Interite have a Quality Management system?

Yes, Interite has a Quality Management system based on the International Standards Organisation (ISO) requirements.

Does Interite have a Safety Management system?

Yes, Interite has a Safety Management system based on the requirements of Worksafe.

What is the Warranty or Guarantee you offer on your work?

Interite Healthcare provides a full Warranty to protect all its goods and services. Most projects we undertake have a 6month defect liability period which means if anything breaks, you’re guaranteed we’ll come back and fix it.

Can you help us access finance?

Interite Healthcare has a long history in the commercial fitout industry and, as such, we have developed trusted relationships with partners in a variety of fields, including finance.

If you need to access finance or funding, we can point you in the right direction. We don’t accept any finders fees or kickbacks for this service.

What is ‘Make Good’?

This clause exists in most tenancy agreement entered into with a landlord and means the tenancy must be brought back to its original condition to make it resalable by the landlord.

Interite assists many clients to meet their obligations under ‘Make Good’ clauses to safeguard their interest.

Submit a Question (FAQ)

If you have a question about creating the best place to do your best work, complete the form below or contact us.

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